Every caller deserves an answer.

An AI front desk that can be configured to capture journey details, answer approved questions and hand exceptions to your team.

AI FRONT DESK DEMODemonstration · no live booking
AI ASSISTANT

Hello, I’m the automated booking assistant. Where would you like to go?

CALLER

Heathrow Terminal 5, tomorrow at six. From King’s Cross, for two people.

See how the assistant handles the next step.
STEP 1 OF 3
YOU’RE IN CONTROL
Voice booking journey
AI-assisted booking journey

Guided demo workflows show how an approved assistant can capture and confirm a request. Live calls, messages and provider access are enabled only after configuration and testing.

The opportunity is
in the details.

Peak demand and after-hours calls put pressure on controllers. The useful role for AI is a defined one: gather the right information, confirm it and follow a tested next step.

A focused scope.
A useful next step.

01

A clear conversation

Disclose that the assistant is automated, identify the caller’s intent and collect only the details required for the task.

02

Confirmation before action

Read back critical journey information. Use authoritative systems for fares, status and booking confirmation.

03

A route to a real person

Define handoff for uncertainty, accessibility needs, exceptions and anyone who asks for a controller.

MEASURE WHAT MATTERS

Clear goals.
Shared definitions.

01Useful calls handled
02Handoff outcomes
03Verified booking requests

Baseline, reporting access and success criteria are agreed before delivery. Outcomes depend on the scope and your operating context.

A useful assistant.
With clear boundaries.

01

Disclose and confirm

Explain that the assistant is automated, collect only necessary details and read back critical information.

02

Use a trusted source

No invented fares, ETAs, vehicle availability or booking references. System access is scoped and tested.

03

Escalate with context

Provide a defined human route for uncertainty, exceptions and caller requests.

Explore AI, data and security

Good questions.
Clear answers.

Does the demo make a real booking?

No. It is a user-controlled illustration. Live calls, booking submission and messaging depend on configuration, provider access and testing for your operation.

Where do we start?

The free growth audit helps identify the problem worth solving. Detailed technical work, costs, access requirements and delivery dates are confirmed in a written scope.

How will we know it is working?

We agree definitions and a baseline for useful calls handled and the other relevant measures. Reporting explains gaps and context alongside the numbers.

YOUR NEXT CHAPTER STARTS WITH A CONVERSATION

Let’s get your
business moving.

Find the gaps. See the opportunity.
Leave with a clearer way forward.

30 minutes. Your business. No obligation.
MORE BOOKINGS. FEWER MISSED CALLS. BETTER-RUN FLEETS.Prefer to email?
SEE HOW IT CONNECTS

Explore the journey.
Shape your own system.

Open the dispatch experience instantly. Follow a booking through the booker, controller, driver and passenger views, then select the capabilities your business needs.

Explore dispatch demo Discuss my bespoke build No registration required to explore. Demo journeys use fictional records; transport and payments are simulated.
YOUR PROJECT STARTS HERE

Tell us about
your operation.

Tell us what you want to improve. Your enquiry is saved securely for our team to review.

01 / YOUR BUSINESS
Your business
PRIVACY & DATA

Your details stay yours.

This website uses no advertising trackers. Project enquiries are stored securely after you submit them. Fonts and imagery are served from the website itself.

The calculator and demonstration AI scenarios run in your browser. They do not make calls, create bookings or send their inputs to an external service.

Submitting a project enquiry sends your contact details and requirements to our protected enquiry system. We use them to respond to your request. The confirmation reference means your enquiry was saved; email delivery depends on the configured mail service.

Contact contact@digitaltaxisolutions.com with any questions.